Legal

Privacy
Policy

Company Dyrah.co

Jurisdiction Global — including US, EU/UK

Contact Dyrahagency@gmail.com

Last Updated 22nd April 2026

1. Introduction

Dyrah.co ("we," "our," or "us") is a creative marketing agency committed to protecting your privacy and handling your personal information with transparency and care.

This Privacy Policy explains how we collect, use, disclose, and protect personal information when you visit Dyrah.co, contact us, or engage our services. It applies to all visitors, prospective clients, existing clients, and anyone who interacts with us online or offline.

By using our website or services, you acknowledge you have read and understood this Privacy Policy.

2. Information We Collect

2.1 Information You Provide Directly

When you contact us, submit an inquiry form, or engage our services, we may collect:

Full name, email address, phone number, and company name
Project details, creative briefs, and messages you send through contact forms or email
Billing and payment information (processed securely via third-party payment processors)
Any other information you voluntarily share with us

2.2 Information We Collect Automatically

When you visit Dyrah.co, we automatically collect certain technical and usage data, including:

IP address, browser type and version, operating system, and device type
Pages visited, time spent on pages, referring URLs, and click paths
Cookie identifiers and similar tracking data (see Section 4 for full details)
Geographic location data derived from your IP address

2.3 Information From Third-Party Tools

We use the following third-party tools that may collect data on our behalf:

Google Analytics — collects anonymous website usage and traffic data
Meta Pixel (Facebook) — tracks website interactions to measure and improve advertising performance
Mailchimp — manages email subscriptions and marketing communications
WPForms — processes contact form submissions on our website

3. How We Use Your Information

We use your personal information only for legitimate business purposes, including:

Responding to your inquiries, proposals, and service requests
Delivering, managing, and improving our creative and marketing services
Sending project updates, invoices, contracts, and service-related communications
Sending marketing emails and newsletters (only where you have opted in)
Measuring website performance and improving user experience through analytics
Measuring and optimizing our advertising campaigns via Meta Pixel
Complying with legal, regulatory, accounting, and contractual obligations
Detecting and preventing fraud or abuse

We do not use your information for automated decision-making or profiling that produces legal or significant effects on you.

4. Cookies and Tracking Technologies

Dyrah.co uses cookies, pixels, tags, and similar technologies to understand website traffic, enhance user experience, and measure marketing performance.

4.1 Types of Cookies We Use

Essential cookies — required for the website to function correctly
Analytics cookies — Google Analytics uses these to collect anonymous usage data such as pages visited and session duration
Marketing cookies — Meta Pixel uses these to track interactions for advertising measurement and retargeting
Functional cookies — used by tools like WPForms to improve form performance

4.2 Managing Cookies

You can control or disable cookies through your browser settings at any time. However, disabling certain cookies may affect the functionality of the website. For EU/EEA visitors, we obtain your consent before placing non-essential cookies in accordance with applicable law.

To opt out of Google Analytics tracking, visit: https://tools.google.com/dlpage/gaoptout

To opt out of Meta's advertising tracking, visit: https://www.facebook.com/ads/preferences

5. How We Share Your Information

We do not sell, rent, or trade your personal information to third parties. We may share your information in the following limited circumstances:

5.1 Service Providers

We share data with trusted third-party vendors who help us operate our business, including hosting providers, analytics platforms (Google Analytics), advertising platforms (Meta), email marketing (Mailchimp), form tools (WPForms), CRM software, and payment processors. These providers are contractually obligated to protect your data and may only use it to provide services to us.

5.2 Legal Requirements

We may disclose your information if required to do so by law, court order, regulatory authority, or to protect the rights, property, or safety of Dyrah.co, our clients, or others.

5.3 Business Transfers

In the event of a merger, acquisition, or sale of assets, your information may be transferred as part of that transaction. We will notify you via email or prominent notice on our website before your data is transferred and becomes subject to a different privacy policy.

5.4 Client Engagements

When we deliver services on behalf of clients, we may process personal data belonging to their customers as a data processor. In such cases, we act strictly on client instructions and maintain appropriate data processing agreements.

6. Data Retention

We retain personal information only as long as necessary for the purposes described in this policy, and no longer than:

Client and project data — retained for up to 7 years for accounting, legal, and contractual compliance purposes
Marketing and inquiry data — retained for up to 2 years after your last interaction with us
Website analytics data — retained per Google Analytics' and Meta's standard retention periods
Email marketing data — retained until you unsubscribe, after which we delete your data within 30 days

When data is no longer needed, we securely delete or anonymize it.

7. Your Privacy Rights

Depending on your location, you may have the following rights regarding your personal information:

7.1 For All Users

Right to access — request a copy of the personal data we hold about you
Right to correction — request that we correct inaccurate or incomplete data
Right to deletion — request that we delete your personal data, subject to legal obligations
Right to opt out of marketing — unsubscribe from marketing emails at any time via the unsubscribe link in any email or by contacting us directly

7.2 For EU/EEA and UK Users (GDPR / UK GDPR)

We process your personal data on the following lawful bases: performance of a contract, compliance with a legal obligation, our legitimate interests (e.g., analytics and fraud prevention), or your consent (e.g., for marketing emails and non-essential cookies).

Right to restrict processing — request that we limit how we use your data
Right to data portability — receive your data in a structured, machine-readable format
Right to object — object to processing based on legitimate interests
Right to withdraw consent — where processing is based on consent, you can withdraw it at any time without affecting the lawfulness of prior processing
Right to lodge a complaint — with your local data protection authority

7.3 For California Residents (CCPA/CPRA)

California residents have additional rights including: the right to know what personal information is collected, disclosed, or sold; the right to delete personal information; the right to opt out of the sale or sharing of personal information; and the right to non-discrimination for exercising your privacy rights.

We do not sell personal information as defined under the CCPA. To exercise your California privacy rights, contact us using the details in Section 13.

To exercise any of the above rights, please contact us at Dyrahagency@gmail.com. We will respond within 30 days (or within the timeframe required by applicable law).

8. Data Security

We implement reasonable administrative, technical, and organizational safeguards to protect your personal information from unauthorized access, disclosure, alteration, or destruction. These measures include encrypted data transmission (HTTPS), access controls, and regular security reviews.

However, no method of transmission over the internet or electronic storage is completely secure. While we strive to use commercially acceptable means to protect your data, we cannot guarantee absolute security. In the event of a data breach that affects your rights and freedoms, we will notify you and the relevant authorities as required by applicable law.

9. International Data Transfers

As a globally operating agency, your personal information may be transferred to and processed in countries other than your country of residence, including countries that may not have the same level of data protection as your home country.

For users in the EU/EEA or UK, we ensure that any international transfers of your data are protected by appropriate safeguards, such as Standard Contractual Clauses (SCCs) approved by the European Commission, or by relying on providers certified under equivalent frameworks.

10. Third-Party Links and Services

Our website may contain links to third-party websites, social media platforms, or services that are not operated by Dyrah.co. We are not responsible for the privacy practices of those third parties. We encourage you to review their privacy policies before providing any personal information.

11. Children's Privacy

Dyrah.co is not directed at children under the age of 13 (or 16 in the EU, where applicable). We do not knowingly collect personal information from children. If you believe we have inadvertently collected data from a child, please contact us immediately and we will delete it promptly.

12. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, technology, or legal requirements. Any changes will be posted on this page with a revised effective date. Where the changes are significant, we will provide a more prominent notice, such as an email notification to registered contacts.

We encourage you to review this Privacy Policy periodically to stay informed about how we protect your information.

13. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us: